Frequently Asked Questions
Everything you need to know about your DC Shoes order and products.
How long does shipping take for my order?
Standard shipping typically takes 3-5 business days within the continental US. Express shipping options are available at checkout for faster delivery.
What is your return policy?
We offer a 30-day return policy on all unworn items in their original packaging. Please note that clearance items are final sale and cannot be returned.
How do I determine my correct shoe size?
We provide a comprehensive size guide on every product page. If you are between sizes, we generally recommend sizing up for our technical skate shoes for a more comfortable fit.
Can I track my order once it has shipped?
Yes, once your order leaves our warehouse, you will receive a shipping confirmation email containing a tracking number and a link to monitor your package's progress.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal, Apple Pay, and Klarna for installment payments.
Are DC Shoes covered by a warranty?
We stand by our quality. DC Shoes offers a limited warranty against manufacturing defects for up to 90 days from the date of purchase with valid proof of sale.