Returns & Exchanges
If you are not 100% satisfied with your DC Shoes purchase, you can return your items for a full refund within 30 days of the delivery date. Items must be in their original, unworn condition with all tags attached to qualify for a return.
Return Process
- 1.Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
- 2.Print Your Label
Download and print the prepaid shipping label provided by the portal and secure it to the outside of your original packaging.
- 3.Pack and Ship
Place the items in the box, ensure all original tags are included, and drop off the package at any authorized carrier location.
- 4.Receive Your Refund
Once our warehouse receives and inspects your return, we will process your refund to the original payment method within 7 to 10 business days.